Privacy Policy

    Last updated: May 5, 2025

    Introduction

    Welcome to SynCraft's Privacy Policy. This policy describes how SynCraft ("we", "our", or "us") collects, uses, and shares your personal information when you use our website, mobile applications, and services (collectively, the "Services").

    We take your privacy seriously and are committed to protecting your personal information. Please read this policy carefully to understand our practices regarding your personal data.

    Information We Collect

    We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

    Account Information: When you register for an account, we collect your name, email address, password, and profile information.

    Profile Information: This includes your professional experience, skills, portfolio, profile picture, and other information you choose to add to your profile.

    Transaction Information: We collect information about the services you offer or purchase, including pricing, project descriptions, reviews, and payment information.

    Communications: We store communications you have with other users through our platform and with our support team.

    How We Use Your Information

    We use the information we collect to provide, maintain, and improve our Services, including:

    • Facilitating transactions between freelancers and clients
    • Customizing your experience on our platform
    • Processing payments and preventing fraud
    • Communicating with you about our Services, updates, and promotions
    • Analyzing usage patterns and improving our Services
    • Resolving disputes and enforcing our agreements

    Data Security

    We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

    While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your data.

    Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information, such as:

    • Accessing your personal information
    • Correcting inaccurate or incomplete information
    • Deleting your personal information
    • Restricting or objecting to our use of your personal information
    • Withdrawing your consent for future processing
    • Receiving your personal information in a structured, commonly used format

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

    Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at: contact@synecoia.com